Your personal information is completely safe with Zoya 9th. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.
A quick overview of the key pillars of our Privacy Policy
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access this data.
Zoya 9th will never sell or rent your personal information. Your data is used solely to improve our services.
You can request to view, correct, or delete your information at any time. Your data belongs to you.
Our servers are protected by international-standard firewalls and security systems. Regular security audits are conducted.
We provide full details on which cookies we use and why. You can update your cookie preferences at any time.
You can opt out of promotional messages or emails at any time — just reach out to our support team.
Zoya 9th is a trusted online gaming platform in Bangladesh. We believe that every member's personal information is a valuable asset, and protecting that data is our highest responsibility. This Privacy Policy ("Policy") describes how Zoya 9th collects, uses, stores, and protects your personal information.
This policy applies to Zoya 9th's website, mobile app, and all related services. By creating an account, playing games, or using any of our services, you agree to provide information under this Privacy Policy. We are committed to ensuring your data is never misused.
Zoya 9th adheres to international data protection standards and regularly updates our security measures. Our goal is to provide you with a safe, transparent, and enjoyable gaming experience.
Zoya 9th collects various types of information through a number of means. Details are provided below:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Payment Information | Transaction Processing | 7 years after account closure |
| Gaming Data | Service Improvement & Security | 2 years after account closure |
| Technical Data | Security & Performance | 90 days |
Zoya 9th uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.
Zoya 9th does not sell or rent your personal information to any third party. However, your information may be shared in the limited circumstances outlined below:
We engage trusted third parties for payment processing, IT infrastructure, and customer support. These partners receive information solely to deliver the specified services and may not use it for any other purpose.
Information may be disclosed to fulfill court orders, government agency requests, or legal requirements. In such cases, we provide only the minimum data necessary.
In the event of a change of ownership or merger involving Zoya 9th, your data may be transferred; however, the new owner will be bound by the same privacy policy.
Zoya 9th uses multiple layers of security to protect your information:
In the event of a security breach, Zoya 9th will notify affected members within 72 hours and take the necessary steps to address the situation.
The Zoya 9th website and app use cookies and similar tracking technologies to enhance your browsing experience.
You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the platform.
As a member of Zoya 9th, you have several important rights over your personal data:
You can request to see what information we hold about you.
You may request the correction of any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You can request that your data be used only for specific purposes.
You can download your data in a standard format.
You may object to your data being used for marketing or analytics purposes.
Zoya 9th is intended for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
Any account found to belong to a minor will be immediately suspended and all associated data will be deleted. If a parent or guardian discovers that their child is using our platform, please contact us right away.
The Zoya 9th platform may contain links to third-party game providers or services. These third parties operate under their own privacy policies, and Zoya 9th is not responsible for how they collect or handle your information.
Payment service providers (Mobile Pay, Nagad, Rocket) operate under their own data protection policies. Your information is processed in accordance with these providers' policies at the time of payment.
If you have any questions, feedback, or complaints about this Privacy Policy, please contact us. We aim to respond within 30 days.
Any changes to the Privacy Policy will be posted on this page, and significant updates will be communicated to your registered email address.
Frequently Asked Questions About Our Privacy Policy
Your privacy is our top priority. Register now and join Bangladesh's most secure gaming platform.